Orders can be placed directly on our website and paid via PayPal or Credit Card. If you prefer, you can contact our website manager on (02) 4960 2622 and organize to pay by direct deposit, cheque or money order.
Once confirmed, your order will be sent to our closest dispatch point to your postcode and processed. Your order will be dispatched with 24 – 48 hours (subject to working days) or confirmation of cleared payment, provided all items are in stock.
While we try to avoid out-of-stock situations there will be occasions when a customer will order something that we need to order in. If that’s the case, we will contact you to let you know of the situation and the anticipated delivery time. You can let us know then whether you are prepared to wait or if you’d rather have a refund.
The Tools4Tradies website has an SSL certificate installed to protect your information whilst completing transactions on http://www.tools4tradies.com.au
Shipping and Delivery
We use a variety of Australia Post or courier delivery services to ship your order to you. Most orders are sent via a traceable service to ensure secure and reliable delivery. Once you’ve selected the products you wish to purchase, you will be offered the option of selecting express delivery if you require your purchases urgently
All prices on the Tools4Tradies website are displayed in Australian dollars and include 10% GST (Goods and Services Tax).
All products listed on the Tools4Tradies website are available, unless otherwise stated on the product description page.
“Out of Stock” Items
If an item is displayed ‘Out of Stock’ on our website, please contact us (as per the “contact us” page) to express your interest as our supplier may be waiting on a shipment and it may be best to be placed on a waiting list to ensure supply when the product becomes available again.
Refunds on Sale Items
If a refund is required on an item sold at sale or discounted prices the refund will be at the price at which the product was purchased.
Returns, Refunds and Exchanges
We aim to provide you with the best shopping experience at Tools4Tradies. If, however, you are unhappy with your purchase, please refer to our Refunds page for more information on our returns policy.
Tools4Tradies makes every effort to ensure the product descriptions and website content are up to date and accurate. Should we be made aware of a discrepancy in the description prior to dispatch, we will contact you to sort out a satisfactory outcome for you. If, on receipt of your purchase, you find the website description to be an inaccurate representation of what you have received, please call the website manager on 1800 TOOLS4T (1800 866548) and we will sort out a satisfactory outcome for you.
The way colours are depicted can vary from screen to screen or screen to printer, depending on the quality of the monitor. Tools4Tradies aims to provide quality photographs of all stock sold, whether stock images from our suppliers or photographs taken on site. We cannot guarantee the colours in the product images will 100% match the colour of the product received.
Warranty and Liability
Tools4Tradies relies on manufacturer’s information to ensure the products we sell are safe to use. No warranties except those implied by the law and which cannot be excluded are given by Tools4Tradies. By purchasing products from this website, you agree to not hold us liable for any adverse reactions or mishaps that may occur as a result of using the products. By purchasing from http://www.tools4tradies.com.au, the customer acknowledges that Tools4Tradies is not liable in any circumstances for special, indirect or consequential loss or damages whatsoever resulting from the use of this website or the products purchased. We recommend you always read your instruction manual or user’s guide prior to use of each tool purchased.